CTM provides the skills and experience small businesses need to help them move in the right direction. We approach our clients in an objective way - offering objective solutions based on the best of breed resources available - so that our clients can make the most efficient and effective IT decisions for their company.
Leading Small Biz Tech Resource
Cole Technology Management, LLC is the leading organization providing fee-only business & technology management advice to small businesses with 50 or less employees. Our mission is to provide small business owners - like you - with the best-in-class advice tailor-made for businesses ranging from a start-up of 1 to seasoned organizations with many.
Specialize In Small Business
We are specialists who work with clients just like you with topics related to your situation. If our advisor is not able to answer your questions fully, we will find a particular advisor who has expertise in the area where you need assistance.
Small Business Focused
We believe that small business owners are looking for more than technical assistance – which can be provided by any IT Support company and technician. Small business owners are seeking full technology planning they can afford, which can include services such as:
- Identifying when it makes sense to outsource
- Understanding the basics of a successful web or software development project
- Comprehending costs vs. benefits of different technology options
- Reviewing vendor proposals
- Establishing a framework for evaluating hardware and software options
- Assessing service level agreements (SLAs)
- Reviewing and recommending efficient business processes and policies
- Developing and organizing project management strategies
- Assisting in selecting and negotiating with IT vendors and suppliers
- Evaluating solutions for a variety of business challenges
- Creating an IT strategy to furthers business goals
We Work Virtually
While most business management and technology consultants work with local clients only, we provide services on a virtual basis using cutting edge technology. We understand that you are busy, and either blocking revenue generating time out of your day or planning for space to accommodate meeting attendees takes precious time away from your business. By providing services virtually, you can receive the highest level of service in the most efficient, effective, and convenient way possible. Not only does working virtually keep our costs low – allowing us to pass along the savings to our clients - but it allows us to be available to you anywhere around the world during times that are most convenient for you – including evenings and weekends. If you do find that you need someone on-site, we can assist in finding an advisor to meet your needs.
Ideal Fee Structure For You
Cole Technology Management is committed to offering services in a way that makes the most sense for you. The goal is to help you run your business more easily and effectively, and to help you build the business of your dreams. We pay for our lives on a monthly basis, so why shouldn’t you pay monthly for a technical advisor at a fraction of the cost of hiring an I.T. professional? CTM offers monthly retainer services in order to best serve you. Additionally, we do not require employee or revenue minimums to work with us - unlike some management consulting firms and IT Support providers require. You will never have to worry about having enough money to pay for an Executive IT Officer or CIO.
Fee-only means CTM does not accept commissions, referral fees, or kickbacks of any kind. We believe these under-the-table payments introduce conflicts of interest between client and advisor. The two parties should be working together to reach the same goal - achieving YOUR business goals. The only compensation we receive is directly from you - the client. Cole Technology Management never sells any kind of hardware or software, neither refers vendors for the purpose of receiving a kickback.
We believe that small business owners deserve a technology advisor that is fully committed to doing what is best for their clients. Cole Technology Management’s foundation is an oath to always work in their client’s best interest. You wouldn’t go to a doctor or attorney that wasn’t always working in your best interest, so why choose a technology advisor that isn’t working for you? You can rest assured that we are working in your best interest - not trying to sell you a product that earns the largest commission. This is the foundation that separates us from the IT Industry…and our competition!
Erica Cole – CTM’s advisor – holds over 12 industry certifications and is recognized by The National Security Agency (NSA) and the Committee on National Security Systems (CNSS). 4 of her certifications were awarded by Computing Technology Industry Association (CompTIA), which is the leading provider of vendor-neutral IT certifications in the world. Erica’s CompTIA Security+ certification requires pre-requisite exams and a minimum of two years of experience in IT administration with a security focus. Security+ certificates are:
- Government approved: CompTIA Security+ meets the ISO 17024 standard and is approved by U.S. Department of Defense to fulfill Directive 8570.01-M requirements. It is compliant with government regulations under the Federal Information Security Management Act (FISMA).
- Globally recognized: CompTIA Security+ is a globally recognized credential with certified professionals working in over 147 countries throughout the world.
Erica has worked with organizations large and small, and has accumulated over 15 years of experience in small business management and consulting, including in the areas of start-up, operations, marketing, sales, finance, and information technology. She earned her Bachelors of Science in Information Technology with an emphasis in Security, and is currently pursuing her MBA with an emphasis in Information Technology Management. She is also serving as a Board Member and Technology Advisor to the Pocono Eastern Business Association, located in Northeast Pennsylvania.